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Digital Transformation - Coggle Diagram
Digital Transformation
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Adoption Framework
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identify, define, explore, implement and execute, optimize
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- Products - Latest technology
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Maturity Assessment
Organization
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Culture
Innovation - Experimental Mindset, Test & Learn, Okay to fail
- Tactical 2. Strategic 3. Transformational
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Drivers
- Growth - New Revenue Stream
- Customer Experience
Hyper personalized
(Adapt to customer needs)
- Adapt to market needs -
Pandemic, Data Privacy, Sustainability, Regulations
- Efficiency /Optimized Operations /Agility
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Mindset
'Why they exists' mindset is critical =>
Continuous refine 'How they Operate' to provide value to customers
Apply latest digital technology to
transform Business processes, Data insights, Operations to enhance customer experience.