Explain yourself clearly. eg. Explain aircraft terminology if someone questions what it means

ask them to repeat themselves if you don't understand them

Do not use language that the person would not understand

Sit towards the person talking to show your listening to them

Use body language that shows that you are interested and engaged in the conversation.

• Facing the person/people talking
• Asking open ended questions - ones that don't force the other person to agree with you.
• Use appropriate terminology that everyone understands.

Effective communication also means providing acknowledgment to others that ensures they feel heard and understood

Explain yourself clearly. eg. Explain aircraft terminology if someone questions what it means

ask them to repeat themselves if you don't understand them

Do not use language that the person would not understand

Sit towards the person talking to show your listening to them

Use body language that shows that you are interested and engaged in the conversation.

• Facing the person/people talking
• Asking open ended questions - ones that don't force the other person to agree with you.
• Use appropriate terminology that everyone understands.

Effective communication also means providing acknowledgment to others that ensures they feel heard and understood

Explain yourself clearly. eg. Explain aircraft terminology if someone questions what it means

ask them to repeat themselves if you don't understand them

Do not use language that the person would not understand

Sit towards the person talking to show your listening to them

Use body language that shows that you are interested and engaged in the conversation.

• Facing the person/people talking
• Asking open ended questions - ones that don't force the other person to agree with you.
• Use appropriate terminology that everyone understands.

Effective communication also means providing acknowledgment to others that ensures they feel heard and understood

Explain yourself clearly. eg. Explain aircraft terminology if someone questions what it means

ask them to repeat themselves if you don't understand them

Do not use language that the person would not understand

Sit towards the person talking to show your listening to them

Use body language that shows that you are interested and engaged in the conversation.

• Facing the person/people talking
• Asking open ended questions - ones that don't force the other person to agree with you.
• Use appropriate terminology that everyone understands.

Effective communication also means providing acknowledgment to others that ensures they feel heard and understood

Explain yourself clearly. eg. Explain aircraft terminology if someone questions what it means

ask them to repeat themselves if you don't understand them

Do not use language that the person would not understand

Sit towards the person talking to show your listening to them

Use body language that shows that you are interested and engaged in the conversation.

• Facing the person/people talking
• Asking open ended questions - ones that don't force the other person to agree with you.
• Use appropriate terminology that everyone understands.

Effective communication also means providing acknowledgment to others that ensures they feel heard and understood

Explain yourself clearly. eg. Explain aircraft terminology if someone questions what it means

ask them to repeat themselves if you don't understand them

Do not use language that the person would not understand

Sit towards the person talking to show your listening to them

Use body language that shows that you are interested and engaged in the conversation.

• Facing the person/people talking
• Asking open ended questions - ones that don't force the other person to agree with you.
• Use appropriate terminology that everyone understands.

Effective communication also means providing acknowledgment to others that ensures they feel heard and understood

Explain yourself clearly. eg. Explain aircraft terminology if someone questions what it means

ask them to repeat themselves if you don't understand them

Do not use language that the person would not understand

Sit towards the person talking to show your listening to them

Use body language that shows that you are interested and engaged in the conversation.

• Facing the person/people talking
• Asking open ended questions - ones that don't force the other person to agree with you.
• Use appropriate terminology that everyone understands.

Effective communication also means providing acknowledgment to others that ensures they feel heard and understood

Explain yourself clearly. eg. Explain aircraft terminology if someone questions what it means

ask them to repeat themselves if you don't understand them

Do not use language that the person would not understand

Sit towards the person talking to show your listening to them

Use body language that shows that you are interested and engaged in the conversation.

• Facing the person/people talking
• Asking open ended questions - ones that don't force the other person to agree with you.
• Use appropriate terminology that everyone understands.

Effective communication also means providing acknowledgment to others that ensures they feel heard and understood

Explain yourself clearly. eg. Explain aircraft terminology if someone questions what it means

ask them to repeat themselves if you don't understand them

Do not use language that the person would not understand

Sit towards the person talking to show your listening to them

Effective communication also means providing acknowledgment to others that ensures they feel heard and understood

Explain yourself clearly. eg. Explain aircraft terminology if someone ques

ask them to repeat themselves if you don't understand them

Do not use language that the person would not understand

Sit towards the person talking to show your listening to them

Use body language that shows that you are interested and engaged in the conversation.

• Facing the person/people talking
• Asking open ended questions - ones that don't force the other person to agree with you.
• Use appropriate terminology that everyone understands.

Effective communication also means providing acknowledgment to others that ensures they feel heard and understood

Explain yourself clearly. eg. Explain aircraft terminology if someone questions what it means

ask them to repeat themselves if you don't understand them

Do not use language that the person would not understand

Sit towards the person talking to show your listening to them

Use body language that shows that you are interested and engaged in the conversation.

• Facing the person/people talking
• Asking open ended questions - ones that don't force the other person to agree with you.
• Use appropriate terminology that everyone understands.

Effective communication also means providing acknowledgment to others that ensures they feel heard and understood

Explain yourself clearly. eg. Explain aircraft terminology if someone questions what it means

ask them to repeat themselves if you don't understand them

Do not use language that the person would not understand

Sit towards the person talking to show your listening to them

Use body language that shows that you are interested and engaged in the conversation.

• Facing the person/people talking
• Asking open ended questions - ones that don't force the other person to agree with you.
• Use appropriate terminology that everyone understands.

Effective communication also means providing acknowledgment to others that ensures they feel heard and understood

Explain yourself clearly. eg. Explain aircraft terminology if someone questions what it means

ask them to repeat themselves if you don't understand them

Do not use language that the person would not understand

Sit towards the person talking to show your listening to them

Use body language that shows that you are interested and engaged in the conversation.

• Facing the person/people talking
• Asking open ended questions - ones that don't force the other person to agree with you.
• Use appropriate terminology that everyone understands.

Effective communication also means providing acknowledgment to others that ensures they feel heard and understood

Explain yourself clearly. eg. Explain aircraft terminology if someone questions what it means

ask them to repeat themselves if you don't understand them

Do not use language that the person would not understand

Sit towards the person talking to show your listening to them

Use body language that shows that you are interested and engaged in the conversation.

• Facing the person/people talking
• Asking open ended questions - ones that don't force the other person to agree with you.
• Use appropriate terminology that everyone understands.

Effective communication also means providing acknowledgment to others that ensures they feel heard and understood

Explain yourself clearly. eg. Explain aircraft terminology if someone questions what it means

ask them to repeat themselves if you don't understand them

Do not use language that the person would not understand

Sit towards the person talking to show your listening to them

Effective communication also means providing acknowledgment to others that ensures they feel heard and understood

Explain yourself clearly. eg. Explain aircraft terminology if someone questions what it means

ask them to repeat themselves if you don't understand them

Do not use language that the person would not understand

Sit towards the person talking to show your listening to them

Use body language that shows that you are interested and engaged in the conversation.

• Facing the person/people talking
• Asking open ended questions - ones that don't force the other person to agree with you.
• Use appropriate terminology that everyone understands.

Effective communication also means providing acknowledgment to others that ensures they feel heard and understood

Explain yourself clearly. eg. Explain aircraft terminology if someone questions what it means

ask them to repeat themselves if you don't understand them

Do not use language that the person would not understand

Sit towards the person talking to show your listening to them

Use body language that shows that you are interested and engaged in the conversation.

• Facing the person/people talking
• Asking open ended questions - ones that don't force the other person to agree with you.
• Use appropriate terminology that everyone understands.

Effective communication also means providing acknowledgment to others that ensures they feel heard and understood