Conflict Resolution Mechanism
Preemtive Approach
Reactive Approach
Historical Approach
Code of conduct
Contactable Members of Staff + Member Board
Reminder in Newsletter
Regular Community Meetings
Refer to Code of Conduct
Refer to Handout
Refer to Anonymous Feedback channel on Slack
Facilitated by Boardies
Slack
2-month time frame
Space to air grievances
space to request action
from Member Board
From Staff
From Management
Point of contact
If Member Board is approached and depending on the nature of , Management and staff will have to be notified
What are your grievances?
In written form
confidential and private
What is your desired outcome?
Who do you wish to involve?
Who do you wish not to involve?
Case study: Member Board will review past cases of conflict in order to inform this mechanism.
What is your least desired outcome?
Would you be open to a dialogue with the other part(s)?
If management is approached, boardies have to be notified about the comencement of a process.
Should the conflict not subside in the appointed time-frame, an external mediation mechanism will take over. Boardies and Management will remain active in the process.
Hypotheticals include:
What happened?
If this body had existed when (insert event*) happened, how would we had intervened?
What tools were at our disposal back then? What tools do we have now?