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Conflict Resolution Mechanism - Coggle Diagram
Conflict Resolution Mechanism
Preemtive Approach
Code of conduct
Contactable Members of Staff + Member Board
Slack
email
Reminder in Newsletter
Refer to Code of Conduct
Refer to Handout
Refer to Anonymous Feedback channel on Slack
Regular Community Meetings
Facilitated by Boardies
Space to air grievances
space to request action
from Member Board
From Staff
From Management
Reactive Approach
2-month time frame
Point of contact
If Member Board is approached and depending on the nature of , Management and staff will have to be notified
If management is approached, boardies have to be notified about the comencement of a process.
What are your grievances?
What is your desired outcome?
Who do you wish to involve?
Who do you wish not to involve?
What is your least desired outcome?
Would you be open to a dialogue with the other part(s)?
In written form
confidential and private
Should the conflict not subside in the appointed time-frame, an external mediation mechanism will take over. Boardies and Management will remain active in the process.
Historical Approach
Case study: Member Board will review past cases of conflict in order to inform this mechanism.
Hypotheticals include:
What happened?
If this body had existed when (insert event*) happened, how would we had intervened?
What tools were at our disposal back then? What tools do we have now?