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COMMUNICATION - Coggle Diagram
COMMUNICATION
Communication is integral to how a business functions.
Successful businesses communicate effectively with their stakeholders
Communication can take two routes:
Formal Communication
Informal Communication
Communication Loop
The sender encodes the message.
Receiver decodes the message.
Feedback is received by the sender to confirm successful understanding and action.
Background noise can disrupt clear communication.
Communication can take various forms using different media.
Communication can take several forms using a variety of different media.
The most common forms of communication include the following:
Verbal
This communication relies on the spoken word.
Formal Verbal communication occurs:
●Interviews
●Meetings
●Lectures
●Telephone conversations (recorded).
(etc)
Informal Verbal communication occurs:
●Face to Face conversations
●Gossiping
●Telephone conversations (unrecorded)
(etc).
Visual
This form of communication relies on sight.
Informal Visual communication occurs:
●body language
●gestures.
(etc)
Formal Visual communication occurs:
●presentations
●videos
●notice boards
●signs
●sign language
(etc.)
Written
Written communication relies on the written word.
Formal Written communication occurs:
●Reports
●Letters
●Notices
●Bulletins
(etc)
Informal Written communication occurs:
●Memos
●Emails
●Texts
●Blogs.
(etc.)