Session 2:

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LO1-1: Roles & Responsibilities

HR department can performs many different roles&responsibilities depend on:

the characteristics of
the workforce, the industry,

the value system of company

the size of the company,

To consider HR as a business within the company with 3 product lines to understand its roles&responsibility

  1. The administrative services and transactions (traditional)
  1. The business partner services (new)
  1. The strategic partner role (new)

LO1-2: the implications of the economy, the makeup of
the labor force, and ethics for company sustainability.

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LO1-4: what companies should do to compete in the global marketplace

LO1-3: how human resource management affects a
company’s balanced scorecard

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Strategic Role of the HRM Function

A shared service model

To ensure that HRM contributes to the company’s competitive advantage,

can help control costs and improve the business relevance and
timeliness of HR practices.

a way to organize the HR function that includes centers of expertise or excellence, service centers, and business partners.

Self-service

Outsourcing

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