Session 2:
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LO1-1: Roles & Responsibilities
HR department can performs many different roles&responsibilities depend on:
the characteristics of
the workforce, the industry,
the value system of company
the size of the company,
To consider HR as a business within the company with 3 product lines to understand its roles&responsibility
- The administrative services and transactions (traditional)
- The business partner services (new)
- The strategic partner role (new)
LO1-2: the implications of the economy, the makeup of
the labor force, and ethics for company sustainability.
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LO1-4: what companies should do to compete in the global marketplace
LO1-3: how human resource management affects a
company’s balanced scorecard
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Strategic Role of the HRM Function
A shared service model
To ensure that HRM contributes to the company’s competitive advantage,
can help control costs and improve the business relevance and
timeliness of HR practices.
a way to organize the HR function that includes centers of expertise or excellence, service centers, and business partners.
Self-service
Outsourcing