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Module 5 Ch 11 Characteristics and Diversity Ch 12 Processes and…
Module 5
Ch 11 Characteristics and Diversity
Ch 12 Processes and Communication
Team Types
:
--Work
--Management
--Parallel
--Project
--Action
Team development:
Forming
Storming
Norming
Performing
Adjourning
Punctuated Equilibrium
Team Interdependence
Task:
--Pooled
--Sequential
--Reciprocal
--Comprehensive
Goal
Outcome
Team Composition
Member Ability:
disjunctive—the strongest
additive
conjuntive—limited by weakest
Member personality
11-3 Member Roles:
team task
team building
encourager and compromiser
individualistic
Team Diversity:
value in a diversity problem-solving approach
similarity-attraction approach
Surface and deep-level diversity
Team size:
Taskwork Processes
Creative Behavior
-brainstorming and
-nominal group technique
Decision Making
-decision informity
-staff validity
-hierarchical sensitivity
Boundary Spanning
-Ambassador
-Task coordinator
-Scout
Process Gain and Loss
Coordination loss
Production blocking
Motivational Loss
Social loafing
Teamwork Processes
Transition Processes
mission analysis
strategy formulation
goal specification
Action Processes
monitoring progress toward goals
systems monitoring
helping behavior
coordination
Interpersonal processes
motiviating and confidence building
affect managment
conflict management
--relationship conflict—always harmful
--task conflict—can be helpful
Communication
Communication competence
emotions and emotional intelligence
Noise
Information richness
Network Structure:
--All channel
--Circle
--Y
--Wheel
Team States
Support
Cohesion
Potency
Mental models
Transactive memory
--meta-knowledge
Team Compensation
:
Hybrid Outcome Interdependence
Pay based on task interdependence
Improve Team Process
Team Building
Team Competencies T12-2
conflict resolution
collaborative problem solving
communications
goal setting and performance management
planning and task coordination