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CRM - Coggle Diagram
CRM
DATA CAPTURING
RMI- Bought only once
RMI- Buying more than 3 times
RMI- Returns and cancelled
Amazon- Self Ship
RMI- Cart Abandon
Store Data
COLD DATA
FINANCE
Access to Account to check if the money has come into account?
RECO
Notification in case of any discrepancy
SALES REPORT
RMI API
MRP, SP, Gross Revenue, Marketing, Courier, Net Revenue, COD Sales, pre-paid Sales, Returns, cancelled, Net sales. IMPORTANT Mention offers
API With All MARKET PLACES
MRP, SP, Gross Revenue, Commission, fixed rates, Marketing, GST, Courier, Net Revenue, Returns, cancelled, Net sales. Determine net sales after removing taxation, TCS, TDS etc
MARKETING REPORTS
Spend, Revenue, ROAS, Source wise, Platform wise, LTV
INVENTORY
TOTAL Production- RCPL
Ratio setting at backend for ecomm and stores. Take history to set ratio
Ratio setting by Jyoti for ecomm
Right now Inventory management is very manual. Needs automation. EG Total 10 products but listed is 18. auto removal from other platform is important
Opening Balance + Production= closing balance