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Officeworks, image - Coggle Diagram
Officeworks
Explanation
Competitors
BigW & Staples
provide office supplies through physical stores and online channels
How to deal with?
offering a vast network of physical stores throughout Australia
click-and-collect services
online shopping platform
Consumers
serves a diverse customer base
provides a comprehensive range of products
Suppliers
collaborates with a diverse group of local and international suppliers
Substitutes and complements
Threat for substitute
e-commerce platforms like Amazon and eBay
offering additional services
strengthen its competitive advantage and foster customer loyalty
New entrants
The office supplies industry presents barriers
Oppotunities & Threats
Oppotunities
Growing trend towards remote work and home officers
Demand for eco-friendly products
Threats
Rise on online shopping
Competition from other office supply retailers
Discussion
Competitive driver
Technological Innovation
plays a crucial role in driving competitiveness
streamline production processes
enhance efficiency
improve the customer experience
Management Practices
Strategy
Critical Management Practices
Technology-based management
leverage data analytics and market research to gain insights into customer preferences and trends
Execution
ensure fair compensation aligned with living wage standards to attract and retain top talent
Competitive Environment Analysis
Benefits
allowing for effective market navigation and strategy development
enables informed decision-making regarding product differentiation, pricing, and market positioning
