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FIA 2: Courierlance App - Coggle Diagram

- - - - International Shipping
      - Express Delivery
      - Air Freight
      - Ocean Freight
      - Warehousing and Distribution
      - Customs Services
      - E-commerce Solutions
      - Track and Trace
      - Industry Solutions
      - Green Logistics
    - - Revenue
      - Employees
      - Global Presence
      - Divisions
        
        DHL Express: Specializes in international express shipping and logistics services
        
        DHL Global Forwarding: Offers air and ocean freight services, as well as customs brokerage and supply chain management solutions
        
        DHL Supply Chain: Provides warehousing, distribution, and contract logistics services
        
        DHL eCommerce Solutions: Focuses on e-commerce logistics, including fulfillment, last-mile delivery, and cross-border services
      - Innovation
        
        invests in emerging technologies to enhance its logistics services
        
        robotics
        
        automation
        
        artificial intelligence
        
        data analytics
  - - - Mail Delivery
      - Retail Services
      - Courier Services
      - International Services
      - E-commerce Solutions
      - Financial Services
      - Government Services
      - Identity and Document Services
      - Digital Services
      - Philatelic Services
    - - Revenue
      - Workforce
      - Post Offices
      - Deliveries
      - E-commerce Growth
      - Community Services
      - Sustainability Efforts
- - - - Systems
        
        A security system to make sure the package gets delivered to the recipient with the right tracking no.
        
        A tracking system so the sender and recipient can track the package
        
        A system with all interstate delivery fares that inform the sender of the costs of sending packages to different states
      - Vounteers
        
        Profiles of all volunteer workers
        
        Have signed legal delivery contracts with clients
        
        Trustworthy volunteers
  - - - Want a faster process
    - - Want to earn some extra money by taking parcel to destination's post office
    - - Clients would not a a homeless or unemployed volunteer who could potentially commit fraud to deliver precious goods
- - - - Actual professional background so that the clients know if they are trustworthy
      - Contacts
      - Availability
      - Experience as volunteer worker
      - Their updated destination
      - Compulsory profile picture for identification
      - PDF scan of National ID card or Passport data page
      - Volunteer to show proof of voluntary work experience in profile
      - Volunteer to have proof of their intended destination. eg. plane ticket pdf
      - Volunteer to have proof of their actual profession by providing resume
    - - Delivery pricing for different interstate routes
      - System that records both debit and credit payment by online money transfer, Eftpos or cash payment.
      - System that calculates the total courier charge based on parcel type and distance
    - - Tracking system that allows both client and recipient to see location of package
        
        "TrackerSense" device packed with fully sealed shipment/s
      - System that checks that package was sent to recipient with right tracking no. or delivery bar code