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ICTICT312 - Coggle Diagram
ICTICT312
Support Resources
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Support manuals
Manual (documentation) is a book or pamphlet containing information about a program or piece of hardware. For example, a video game may come with a manual explaining how to play it. Today, most companies and developers no longer include printed manuals with their products. They instead rely on electronic documentation and online documentation, which are usually included as a PDF or available for download on the company's website.
Training booklet
A training booklet is a set of instructions used to improve the quality of a task, process, or job. Its ultimate goal is to provide employees all the tools and information they need to excel at their jobs. Eg. steps in completing specific tasks, how to use their computer systems, etc
Vendor
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Animate, Illustrator, Premier Pro, Photoshop
Key Evidence
advanced features and functions of applicable industry standard application software, keyboard shortcuts and features
vendor applications, directions and their features
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Performance evidence
use at least three different computer applications employing advanced features and import and export capacities
solve at least three routine problems using support resources.
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