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Using the Phone - Coggle Diagram
Using the Phone
Asking for someone and responding
Informal
Hi, Pepito?
Hi. Is Pepito there?
Formal
May / Could / Can
I speak to Pepito, please?
Asking for identification of the caller
Informal
Who's calling?
Formal
May I ask who's calling?
Asking someone to wait
Informal
Hang on.
Can you hang on for a moment/second?
Formal
Could you hold for a moment/second?
Taking a message
Formal
May I take a message?
Would you like to take a message?
Informal
Can I take a message?