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Skills of Scrum Master / Agile Coach by Ashutosh Mishra - Coggle Diagram
Skills of
Scrum Master / Agile Coach
by Ashutosh Mishra
Manifesto
4 Values
12 Principles
Framewok
Kanban
SAFe Essential
LeSS
Scrum
Roles
Product Owner
PO / Mentoring & Coaching
Product Vision by romanpichler
Release Objective
Requirements
Breakdown
Splitting Patterns by humanizingwork.com
SPIDR Techniques
Mind map Technique
Priotization
Techniques
Need/Want/Wish
Hundred Dollars
MoSoCoW : Must have,should have, could have, would have
KANO : 4-Quadrants : Performance, Must-be, Attractive, Indifferent
Buy A Feature
USER STORY MAPS by Jeff Patton
Estimation
T-Shirt Sizing
Doubling Scale
Costing
EPIC size (story point via child) * Budget burned that month
Scope Creep
The Wasa - a true story of scope creep
Buridan's ass Story
Developers
Mentoring & Coaching Development Team
Scrum Roles/Values/Pillars
Lifecycle of a Story
Labels
Story States
Three C's
Best Practices of Each event
Relative Estimation and plan it poker
Fruit Game
Sprint Planning techniques and how to finish in 15min
DoD, DoR
Agile Mindset via Games and Shu Ha Ri
Development Pactices
Code reviews
Agile testing
Refactoring
Left Shift Testing
Pair programming
Testing Pyramid
Continuous Integration (CI)
Behavior Driven Testing (BDT)
Test-driven development (TDD)
Scrum Master
The Sprint
Daily Scrum
Self Managed by Developer
Sprint Planning
Velocity Based
Capacity Based (Old)
Refinement
Estimation
Plan it Poker
Doubling Scale
T-shirt Sizing
Fibonacci Series
Three Amigos ahead of Sprint
QA
Tech Owner
PO
Retrospective
Fun Themes
The Terminator
A Cybernetic Robot Stopping
19 yr Old Sarah Keeps protecting son
A Human resistance fighter send to protect Sarah
Sarah's future son John Connor
The Christmas
Wish for Santa
Celebration Plan for Christmas and New Year
Christmas Tree Decoration
Infinity Stones
Taco
Hot Sauce - motivation
What's our missing ingredient
Cooling Mayo
What's our secret ingredient
Game of Thrones
Super Mario
Dragon
Tunnel
Toad
Mushroom
Historic and Boring
Rocket Retrospective
Error Conversion
Hot Air Ballon
Lean Coffee
Sad Mad Glad
Speed Car
Start stop continue
Add Remove Recycle
Plus Minus Interesting
The Donkey Kong
Oil Barrel and fireball
Hammer to Dodge
Rescue the Princesses
Super Heros
Superpowers as a Team
Weakness as a Team
Our Values as a Team
Our Evil Nemesis (bad practices / process)
Rose Buds Thorns
The Three Little Pigs
Spotify -Squad Health Check
Tools
Ms Teams WhiteBoard
Mural
Retrium
Confluence
Values
Courage
Openness
Commitment
Respect
Focus
Scrum Theory / Pillars
Inspection
Adaption
Transparency
Artifacts
Sprint Backlog
Increment
Product Backlog
Lean Principles
TIMWOOD
Overproduction
: Building features or functionality that hasn’t been requested by the customer.
Over processing
: Writing excessive documentation or code reviews beyond the necessary scope.
Waiting
: Teams waiting for approvals from stakeholders or dependencies from other teams.
Motion
: Developers frequently switching between different tools or systems.
Defects
: Bugs or rework due to poor code quality or unclear requirements.
Inventory
: Excess backlog items or work-in-progress that hasn’t moved to the next stage.
Unused Talent
: Not involving team members in decision-making or problem-solving, leading to underutilized skills.
Transportation
: Handing off work between teams or departments, leading to delays.
3M's Waste
Mura (unevenness)Irregularity, such as unevenness or variability
Muri (overburden) Overburden, such as excessiveness or being beyond one's power
Muda (waste) Waste, such as overproduction, waiting, or unnecessary movement
Tool to Support
Microsoft Azure DevOps Boards
Jira
Scrum Board
KanbanBoard
Advanced Road Map
Structures
Dashboards
Widgets
Query Language
S-JQL
JQL
Collaboration Tools
Skype for Business
Rocketchat
Microsoft Teams
Rally
RTC
Gitlab Boards
Team Coaching
Team Agreements / Social Contracts
Conflict Management
Thomas kilmann conflict mode
Accommodating
Compromising
Competing
Collaborating
Avoiding
Management 3.0 Kudos / Kudosbox
Intrinsic Motivation
Bruce Tuckman's 1965 Team-Development Model
Norming
Performing
Storming
Forming
Team Setup
Chess setup - beating the opponent
Puzzle setup - grouping together for a common goal
esprit de corps a feeling of pride and mutual loyalty shared by the members of a group.
Cross functional - Skill Matrix technique
Leadership and Management Coaching
Management & Governance
JIRA
Bulk Modify/upload issues in JIRA
JIRA Automated Structure management
Agile BOARD management
JIRA DASHBOARD
JIRA QUERY LANGUAGE
Self Managing left over bandwidth
Handling Spilling of stories
Defect Management -Bradley Bug Chart
Change Model
Kübler-Ross change management framework
Denial
Frustration
Shock
Depression
Experiment
Decision
The Satir change management methodology
Chaos
Integration
Resistance
New status quo
Late status quo
ADKAR change management model
Knowledge
Ability
Desire
Reinforcement
Awareness
Lewin’s Change Management Model
Un Freeze
Change
Freeze
Mindset
Shu-Ha-Ri Learning Mindset
Psychology / Team Behaviour
SCARF Model
Autonomy
Status
Relatedness
Fairness
Certainty
Testing
Pesticide Paradox
Time Management
Parkinson's law
Barrett's Seven Levels of Consciousness
Spiral Dynamics
Integral Theory
Convincing / Decision Making
Reverse Psychology
Framing effect
Communication
online dis inhibition effect
Milgram's Experiment
Chinese whisper
The Minto Pyramid Principle
Relative Estimation
Weber–Fechner law
Metrics
Cobra Effect
Goodhart's Law
Individual Behaviour
spotlight effect psychology
Reactance Psychology
Information bias
Impostor Syndrome
Confirmation bias
Main character syndrome
Missing tile syndrome
Hindsight bias
Lewin's behavior equation is “B = f(P, E)”
Maslow's hierarchy of human needs
Team Behaviour
Dunbar's number
stable social relationships with a maximum of about 150 people
Bystander effect
Ringelmann effect
Bandwagon effect
Domino effect
Pluralistic ignorance
The law of diffusion of innovation
Resistance
Sunk cost fallacy
False equivalence fallacy
Dunning–Kruger effect
Coaching
Coaching Model
The GROW Model Or T-GROW
R (Reality)
Explore the current situation and challenges
O (Options)
Generate and evaluate possible solutions
G (Goal)
Identify the desired outcome or objective
W (Will / Way Forward)
Create an action plan and establish accountability
T (Topic)
Define the issue or area the client wants to focus on
OSKAR model
Know-how: Identify the skills, knowledge, and resources needed to achieve goals
Affirm + Action: Plan and document actions to achieve goals
Scale: Assess the client's confidence in achieving their goals
Review: Reflect on progress and make adjustments
Outcome: Set goals and objectives
CLEAR mode
Explore
Action
Listen
Review
Contract
FUEL
WOOP
Competency Frameworks
Agile Coaching Competency Framework (ACCF) by Lyssa Adkins
The Agile Coaching Growth Wheel
Areas of Agile Coaching
Product
Process
Tecnology
People
Books
Essential Scrum by Kenneth S. Rubin
Zombie Scrum Survival by Christiaan Verwijs, Johannes Schartau, Barry Overeem
Agile Retrospectives by Esther Derby, Diana Larsen, Ken Schwaber
Agile Testing by Crispin
User Stories Applied by Mike Cohn
The Wisdom of Teams by Jon R. Katzenbach, Douglas K. Smith
JIRA Agile Essentials by Patrick Li
The Agile Guide to Business Analysis and Planning by Howard Podeswa
Scrum Shortcuts without Cutting Corners by Ilan Goldstein
97 Things Every Scrum Practitioner Should Know by Gunther Verheyen
How to Kill the Scrum Monster by Ilya Bibik
The Scrum Guide by Ken Schwaber and Jeff Sutherland
User Story Mapping by Jeff Patton, Peter Economy
Scrum: The Art of Doing Twice the Work in Half the Time by Jeff Sutherland
The Great ScrumMaster: ScrumMasterWay by Zuzana Šochová
Scrum: A Pocket Guide by Gunther Verheyen
Agile Estimating and Planning by Mike Cohn
Coaching Agile Teams: A Companion for ScrumMasters, Agile Coaches, and Project Managers in Transition by Lyssa Adkins
The Five Dysfunctions of a Team by Patrick M. Lencioni
Agile Coaching by Rachel Davies, Liz Sedley
The Lean Startup by Eric Ries
The Phoenix Project by Gene Kim, Kevin Behr, George Spafford
Think Again: Adam Grant
Certification Bodies
Scrum.Org
Scrum Alliance
ICF (International Coaching Federation
ICAgile
Metrics
Evidence-Based Management
Time to Market
Unrealized Value
Ability to Innovate
Current Value
Net Promoter Score (NPS)
Passives (score 7-8)
Detractors (score 0-6)
Promoters (score 9-10)
Pull Request Cycle Time
Control Chart
Lead Time (Todo - Done)
Cycle Time (In-Progress to Done)
Unit Test Coverage
Predictability (Delivered Points/Committed)
DORA (DevOps Research and Assessment team)
Lead Time For Change
Time to Restore Service
Deployment Frequency
Change Failure Rate
Category of Measurement
Elite
High
Medium
Low
How to Measure a Scrum Mater
WIP
Facilitation
Liberating Structure
1-2-4-ALL Technique
Shift and Share
Principles(scrum.org)
Link Title
Healthy
Transparency
Process
Participatory
Purposeful
Quick Concensus
Roman Voting
Thumbs up
Thumbs down
Horizontal thumb
Dot Voting
Affinity Mapping
Grouping data into Themes
Fist of Five
Participatory Decision Making
White Elephant
Refines and sorts a large number of items into columns to create a shared understanding, at the end you get a ranked list
Groan Zone(Conflict/Discomfort)/ Diverge-Converge
Gallery Walk
Create Stations
Rotate group to each station
Enables transparency, collaboration and ability to explore different perspectives