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Communicating as a Professional - Coggle Diagram
Communicating as a Professional
What is Business Communication
communication process
messages around business environment
WHY MATTERS? COMM FAILURE
Reputasi jelek (es teh)
resiko di bisnis (es teh)
kehilangan job
gagal menjual produk
gagal untuk meyakinkan pe-rekrut
politisi kehilangan voters
The Importance for company
operations
Information
relationship with stakeholders
Effective Messages
Practical
Factual/ berupa fakta
Concise/ ringkas
Clear/ jelas
Persuasive
What is Professionalism
be the best.
be dependable
(dapat diandalkan, tanggung jawab, berkomitmen, nepatin janji)
be a player team.
(kontribusi pada large cause and make others aound better)
be respectful.
(etika dan menghargai satu sama lain)
be positive.
(harus tetep positif walaupun get tough)
be ethical.
Comm in Organization
meetings
email
one-on-one meeting
speech
at canteen, social event (informal)
COMM PROCESS
Conventional
. "we talk, you listen". exp: lecture, bc, publication
Social.
"lets have a conversation"/ exmp: discuss, conversation
COMM BARRIERS
Noise/distraction. bad wifi, meeting di tempat rame
Competing message
Filters
Channel broken
COMM TECH
AI
SOSMED
mobile communication