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Training and Development - Coggle Diagram

- - - - -allow employees to try different work roles
        -gain experience
        -examples: job rotation from sales to admin department
    - - -combination of instruction and coaching from mentor
        -examples. Vocational trade and artisan jobs such as learning how to cook for culinary industry
    - - Structured programmes
        -stidents gain experience and earn college credit
        -Final Year Students attached to company to apply to skills taught in school*
    - - -employees participate in current projects
        -learn how seniors do the job
        -come up with solutions
    - - -oversee and manage training programme
        -identify training needs and skills needed
        -align training with organisational goals
    - - Prepare
        
        -trainer understands what and how to train
        -prepares resources and training environment
        -brief trainees on training details
      - Demonstrate
        
        -show trainees how to do job
        -answer trainees' queries
      - Skill Practice
        
        -trainee tries job
        -trainee gives feedback
      - Feedback/Follow Up
        
        -ensure job is up to standard
  - - - -in traditional classroom setting
        -examples: insurance agents and financial advisors
    - - -use technology
        -videos, quizzes, games, animations and virtual reality
    - - -artificial environment that closely mirror actual condition
        -case analyses, experiential exercises, computer simulations, virtual reality, role-playing, group interaction
        -vestibule training: use same equipment but in simulated environment
        -examples: cashiers, astronauts, manufacturing machine operators, bank tellers
    - - -extracted from real situations
        -employees come up with solutions after understanding reality
        -example: case study on product launch for sales and marketing team and learn to analyse target market and devise marketing strategies
    - - -experience real-life situation to make decisions
        -example: train pilots
    - - -called outdoor, wilderness or survival training
        -involves significant emotional and physical demands
        -employees learn to collaborate and remain calm in difficulties
        -example: obstacle courses, paintball games and sailing
- - - - -prepares expatriates
        -teach English and the culture
        -methods: language classes, platforms, role playing, simulations, discussions
        -after overseas assignment, helps expatriates readjust to home country
    - - -goal: improve support and satisfaction among customers
        -enhance employees' interpersonal communication, deepening product knowledge, manage crisis
        -methods: management systems, e-learning, workshops, webinars, peer teaching