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Justification for pay increment - Coggle Diagram
Justification for pay increment
Work Duration
in Capelle
(3 years 6 months)
Role as CA Advocation / BD manager (9 months)
Role as IT Manager (2 years 9 months)
How upper management perceives IT department
IT accomplishments
Implemented IT ticketing systems
GoLive TPG API to IMS system 2 months before dateline
Continual IT operation cost reduction and tracking
2023 (Jan - May): Save Capelle ~ 11K
Prudent IT budgets Planning
Azure Cloud migration for finance Quickbook software
Build up IT Knowledge Database
Roll out IT Security Measure like MFA
Roll out IT security training and platform (knowBe4)
IMS code development
Industry Field Report Generation
Web interface for UEN field
Recovery of IMS database corruption
Digitalization of Capelle Training rooms and Meetings (Hybrid Meetings)
Setup IT self help portal
Roll out workflow improvements to improve staff productivity (Customization workflow and eAdmin)
Roll out elearning platform for IT related trainings
Roll out prototype data analytics solution from IMS data
Future IT department role
Create automation to improve biz operation productivity
Data analytic for Capelle Sale and operation data
Introduce IT Service Level Quality
Secure SG secured certification / branding