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ETHICAL PRACTICES, ETHICAL: adherence to socially accepted norms of…
ETHICAL PRACTICES
CODES OF CONDUCT
defined as principles of conduct within an organization that guide decision making and behavior
- organization’s commitment to certain values
- behavioral expectations for all employees
- providing direction to all employees
:check: employee can use to examine their own conduct and make corrective ethical decision
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CREATING AN EFFECTIVE CODE OF CONDUCT
- should begin with leadership’s commitment to the end result and sufficient stakeholder input to ensure that the code reflects the organization’s ethical needs and the values the organization espouses
Step 1: GATHER INFORMATION
- ethical risks and conflicts they have encountered and important compliance requirements
- ensure that all internal and external stakeholders are included in this information
Step 2: DRAFT & REVIEW
- Is clear about its objectives
- Is understandable.
- Equips employees to respond to real situations
Step 3: ADOPT THE CODE FORMALLY & COMMUNICATE IT TO THE ORG
- Introduce to the code of conduct during orientation
- Key points should be reviewed and employees’ understanding confirmed
Step 4: MONITOR ENFORCEMENT
- auditing for the presence and effectiveness of bodies and processes described in the code
Step 5: EVALUATE AND REVISE THE CODE PERIODICALLY
- due to changes in the organization and its external environment
- The revised code should be reviewed and reintroduced to employees.
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CODE OF CONDUCT in GLOBAL ORG
- must carefully consider whether to standardize or localize their codes of conduct
- provide clear and nonjudgmental ethical guidelines to employees working outside their home countries
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Solicit thu thập feedback from a diverse cross-section of employees; be sure to involve workers from all locations, levels, and functional areas.
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Ensure that training materials are available in the local languages and that translations are accurate and sensible.
Avoid home-country biases. Choose words that are nonjudgmental and that translate well into other languages (for example, “business practices” and “corporate responsibility” rather than “ethics” and “integrity”).
In addition to a company-wide code of conduct, consider creating ethical guidelines specific to at-risk personnel such as salespeople in countries where bribery is prevalent.
ETHICAL ISSUE
CREATING AN ETHICAL WORKPLACE
Ethical workplaces aim for conduct that respects the rights of others—their safety and well-being, their dignity phẩm cách, and their privacy
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ETHICAL DECISION MAKING
Step 1: Recognize ethical situations as they arise
- requires having an ethical compass, a sense of right and wrong
Step 2 : Establish the facts about the situation
Knowing details: what could be taken, who will be affect (expectation, valid), harm done, in written & unwritten agreement
Step 3: Evaluate the ethical dimensions of possible actions, Ethical criteria necessarily involve balancing interests and sacrificing one’s own interests.
Evaluating actions ethically by:
- utilitarian thực dụng approach argues
- rights approach examines
- justice approach examines
- common-good approach
- virtue đức hạnh approach
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Step 5: Consult with others
- who considered ethical mentor
- especially important in ethical decision involving cultural differences or legal matters
Step 6: Make a decision, own it, and learn from one’s mistakes
- explain their rationales thoroughly and accept reactions
- decision should not be remade unless significant shortcomings in the original decision making have been uncovered
TRANSPARENCY, HONESTLY, & AUTHENTICITY
TRANSPARENCY
provides assurance when behaviors cannot be witnessed and it cannot be verified that they comply with laws, rules, or policies
commits an ethical organization to disclosing details about dealings, transactions, or processes to those who have a vested interest
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HONESTLY
- reflect a commitment to truthfulness and fairness, abiding by social and business norms
- requires an avoidance of conflicts of interest and the use of bribery
CONFLICT OF INTEREST are situations in which a party may benefit due to involvement in outside activities, relationships, or investments that conflict with or have an impact on the employment relationship or its outcomes
- on a person-to-organization level (in which an employee’s personal interests conflict with the employer-organization’s interests) e.g. an employee is purchasing goods or services from or selling them to a business owned by a friend or relative.
- on an organization-to-organization or organization-to-government level (in which an organization serves a client in conflicting capacities or simultaneously serves two clients whose interests conflict) e.g. A company both supplies products to the government (such as an arms contractor) and sits on the government board that sets the criteria for awarding such contracts
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an effective ANTICORRUPTION program
- Identifying specific risk areas where payments are made
- Instituting effective controls concerning the method and location of all payments
- Providing culturally appropriate training and communication programs.
- Embedding disciplinary mechanisms within the business model to help mitigate areas of risk.
- Implementing robust monitoring, detection, and auditing processes.
- Periodically reassessing all corporate governance and compliance programs.
AUTHENTCITY tính xác thực refers to a person’s ability to stay true to their values and maintain their integrity in both their personal and professional lives
- from an organizational perspective, it refers to an individual’s approach to forming and maintaining relationships with colleagues and others in the organization.
- DEI initiatives, discussed elsewhere, can help avoid these instances and encourage all individuals to be their authentic selves in the workplace.
- HR’s role here is to promote an environment of learning and flexibility :check: help break down barriers and confront biases, leading to a more inclusive work environment and a more engaged workforce.
ETHICAL: adherence to socially accepted norms of behavior (such as honesty), integrity chính trực (maintaining consistency between one’s values and one’s actions), and commitment to the common good (as opposed to personal gain as a sole or primary motivation)