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Block3, types of negotiation - Coggle Diagram
Block3
opportunities and challenge of
become employability
more participation
inclusion
more flexibilitty
new challenges and new opportunities
empowerment era
putting your idea in mind
medium term
long term
politics business management
competing values and interests
the importance of analysing political games
organisational power dynamics
the soft skill of political astuteness.
short term
cycles of innovation
virtuous cycle
vicious cycle
Business cycle
employment relations
promoting
competition
wider labour market
quality and improvement
quality assurance
product or service satisfy to customer
quality control
activities to fulfil the standars
strategic improvement
market requirements
methof the importance - performance matrix
operational risk
issue or event negative
failures within the operation or process
product design failures
supply failures
customer failure
prevent the risk
estimate what the impact could be if it happens
estimate the likelihood that it will happen
identify the hazard
combine the two things impact and likelihood
marketing in long term
internal marketing
impact of the staff
types of employees
brand cynics
brand saboteurs
brand agnostics
brand champions
internal marketing comunication
unfair customers
blamers
rule breakers
rule. makers
verbal abusers
opportunists
return aholics
relationship marketing
customer loyalty
customer value and satisfaction
commintment trust customer orientation and communication
service dominant logic
types of relationships
buyer maintained
bilatera
seller maintained
marketing loyalty ladder
supporter
client
purchaser
prospect
advocate
partner
life cycle
exploration
expansion
awareness
commitment
dissolution
indicators
behavioural
economic
psychological
relationship states
transitional
communal
transactional
damaged
migrate mechanisms
relationship constructs
human resource management HRM
can contribute to become ´value players´
encourange a culture of innovation
short term value
long term value
creating shareholder value
corporate social responsability
competitive advantage
social progress
measuring issues
measuring financial reporting
accrual accounting
balance sheet
actors with the same institutional interest
transform existing ones
create new institutions
types of negotiation
group problem solving
bargaining
between managers
grievance handling