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APPLE Balanced Scorecard, Measures, User friendly interfaces, No longer…
APPLE Balanced Scorecard
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Financial
Shareholder Value
Put into Sales vision, Product design, and global Manufacturing & Operations.
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Learning and Growth
Conduct Employee Surveys
Employee concerns, and complains.
And if they are committed to delivering according to the set objectives
Customer Needs Recognized (Development Cycle: 1. Identify 2. Win) Customer Needs Met (Supply Cycle: 3. Prepare 4. Perform 5. Closeout)
Core Competencies
Reduce Delivery Time, Meet Specified Delivery Dates, Improve Sales Services
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