LEADERSHIP MANAGEMENT IN ORGANISATIONS

INNOVATION

Short, medium and long term

Different innovation times

Create environment
that promotes

Social progress

Supporting creativity

POLITICS IN MANAGEMENT

Values/interests

Power

Institutions

Key players

Influence

Strategy

Astutness skills

Personal skills

Interpersonal skills

Reading people and situations

Building alliance

Strategic direction

One's own motives

Being open

Ability to listen

Proactive

Soft skills

Creating value

Have influence

Tough skills

Handle conflict

Handle pressure

Analysing

Knowledge

Recognise difference

Forge collaboration

Actively seeking

Thinking long term

Long term issues?

Possible scenarios

Opportunities and threats

VALUE

Stakeholders have
different values

Balance

Value creation

Problem solving

Update and add

New

Renew

Innovation value chain

Asking the right questions

Involving collaboration

Selection of ideas

Deliverance of ideas

Creating valued
players in workforce

Empowered

Understand values

Able to produce ideas

Spur innovation

EMPLOYMENT RELATIONS

Flexible working arrangements

Advantages

Disadvantages

Greater employee commitment

Less need for office investment

Better work life balance

Less able to regulate

Less innovative through group discussion

Stronger autonomy

Social isolation

Employee inclusion

Empowerment

Offer suggestions

'Help run the business'

Employee participation

Decision making

Create employabilty

Allow employees to reach full potential

Increase job performance

Time and investment

Employee rights

Consistency

EFFECTIVE CHANGE MANAGEMENT

Implement change in an organisation

'Diffusion of innovation'

Innovators

Early addaptors

Early majority

Late majority

Laggards

Resistance to change?

Create change leaders

Encourage change

Create a better social system

Enabling creativity

MANAGING OPERATIONAL RISK

Possible scenarios

Ericsson's mitigation strategies

Approach to risk?

Avoid

Reduce

Transfer

Share

Take

RELATIONSHIP MARKETING
IN EMPLOYEES

Internal marketing

Empowerment of employees

Providing knowledge

Training

Brand identity

Problem solving knowledge

Influence customer relationships

Facilitates innovation

CRISIS MANAGEMENT

Four step framework

  1. Acknowledge problem
  1. Assess the situation
  1. Formulate response
  1. Implement response

Method to manage scandal

Prepare

Powers and limitations for employees

Communication

Lead

Own the situation

Reinforce relationship with customers

LEADERSHIP