Effective leadership is key to building and sustaining long-term success in organizations.
Managers vs Leaders
Manager
Leader
Focus on maintaining systems and processes
Can rely on authority and control to achieve goals
Are more directive and task-oriented
Accountable for ensuring tasks are completed on time and within budget
Focus on day-to-day operations and tactical decision-making
Focus on inspiring and guiding people towards a shared vision
Rely on influence and persuasion to inspire others to follow their vision
More collaborative and relationship-oriented
Focus on long-term vision and strategic decision-making
Is not about attributes, it’s about behavior
Distributed throughout an organisation at many different levels
Leadership Qualities and Capabilities
Emotional Intelligence: self-aware, empathetic, and able to manage their emotions, as well as the emotions of their team.
Adaptability: adaptable and able to navigate through change and uncertainty.
Vision:clear vision of what they want to achieve and communicate it effectively to their team.
Trust: build trust with their team through consistent actions and transparency.
Continuous Learning: continuously learn and improve their skills, as well as encourage their team to do the same.
Collaboration: encourage collaboration among team members and promote a positive work culture.
Communication: Effective communication is essential to convey their vision and expectations to their team.
Empowerment: empower their team by delegating tasks, providing resources, and offering support.
Decision-making:make informed and timely decisions that are in line with their vision.
Motivation
Golden Circle Framework
Why: Intrinsic motivation, such as a sense of purpose and autonomy, is more powerful and longer-lasting than extrinsic rewards.
How: Leaders can tap into intrinsic motivation by providing meaningful work, creating a positive work environment, and giving team members a sense of ownership and control over their work.
What: When leaders prioritize motivation, they create a culture of engagement and success that benefits everyone in the organization.
Theories
Herzberg’s two factor theory of motivation
Maslow’s hierarchy of needs
Culture and Values
Vision and Strategy
create a clear and compelling vision for the future and develop strategies to achieve it.
align the organization around the vision and ensure everyone understands their role in achieving it.
Leaders shape organizational culture and values that align with the vision and strategy
Leaders model the desired behaviors and values, and hold others accountable to them
People background influence how we see the world
Gender disparities in leadership
Perception of female leaders
Talent Managment
Leaders attract and retain top talent, and invest in programs that develop and engage employees.
Leaders create an environment where people feel valued and supported, and have opportunities to grow and develop.
Training areas include: Emotional intelligence, communication, innovation, team building, strategic thinking, business ethics
Innovation and Continuous Improvement
Leaders encourage innovation and creativity, and create a culture that supports experimentation and risk-taking
Leaders embrace change as a necessary part of growth
Customer Focus
Leaders prioritise understanding and meeting the needs of customers, and create a culture that values customer feedback and fosters innovation in customer experience.
Leaders ensure the organization maintains a focus on delivering high-quality products and services that meet customer needs.