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Unit 1. Personal Quality - Coggle Diagram
Unit 1. Personal Quality
1.1. Image, presentation and personal attitude
The wardrobe is very important in all areas of our lives, but in the workplace it acquires a certain importance depending on the position we hold.
People who work in front of the public must give a certain image, pleasant and cordial, and the wardrobe does a lot. Here we could apply the well-known phrase, a picture is worth a thousand words.
People enter an establishment, office or office, and the first thing they see is our image, so we must take care of it.
The personal presentation to the customer is to greet him, give him a friendly smile, treat him kindly, since the customer will observe the attitudes of the seller.
Today's companies need to put more emphasis on customer service, using the most modern marketing strategies and techniques that exist and that are applied by large companies to compete, continue to grow and increase their customer portfolios.
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