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The unspoken rules, Book link: https://www.gorick.com/, All Pictures: …

- - - - 9.Blanks to fill in to build your internal narrative
    - - transferable skills eg
        
        babysitter- Talk about what responsibility means to you.
        
        tutor- - art of putting complicated concepts in simple terms
        
        cashier, retail sales associate, barista, server-what it takes to work with people/multitask under pressure
      - 10Blanks to fill in to build your external narrative
      - 11.3Cs
    - - where the hero comes from (their past), what they are up to now (their present), and what goal they are trying to achieve (their future)
      - 12How to tell your Hero’s Journey
    - - Maintaining competence
        
        What you think
        
        I have sth. valuable to offer
        
        what you say
        
        I'd like to think my experience with translates to
      - Maintaining your commitment
      - Maintaining your compatibility
    - - Sound confiden/proper/upbeat
      - not arrogant/robotic/immature
  - - - 13
      - eg
        
        don’t wear a suit to that startup job
        
        wear business casual or business formal to a finance job.
  - - - emial
        
        business formal writing rules
        
        Dear Dr./Mr.+ Name(-country + working culture/honorifics)
        
        Hope you are doing well/Hope all is well
        
        sign-off :Best/Regards/Sincerely/Sincerely yours/Thank you
        
        X !, emojis, GIFs
        
        eg: 14
        
        business casual rules
        
        Hi/Hello/Good morning
        
        sign-off:Thanks/hanks so much/Have a nice week/Talk soon/Looking forward to hearing from you
      - Instant message
    - - eg:15
- - - - ?s
        
        What will this meeting be about and who will be in the room?
        
        What’s my role in this meeting
        
        What questions might i be asked
        
        What are you working on?
        
        What’s the status of _?
        
        Can you tell us more about _?
        
        What’s my thoughful comment and one thoughtful question
        
        What’s missing/Problematic/confusing/wrong/unexpected?
      - type
        
        Update meetings
        
        Discussion meetings
        
        Make a decision
        
        share info
        
        Reach some understanding
    - - ?s
        
        When should i speak up
        
        How can i best deliver my point
        
        Contribute a relevant experience, comparison, or data point
        
        Contribute a relevant experience, comparison, or data point:
        
        Offer the point of view of a stakeholder who hasn’t been considered
        
        Introduce a framework to organize or summarize others’ ideas or structure the question at hand
        
        Steer the group back to the main topic, to a prior decision, or to a decision on next steps
        
        eg.“Here’s what I know, and here’s what I don’t know;
        Here’s my question, and here’s why I’m asking it
    - - follow up
    - - Clarify the next steps
      - Keep people on track.
      - Decide the time, location, and meeting method
      - Determine the objective and agenda
      - Pick the attendees
      - Share the prereads and prework
      - Set the stage
  - - - 2 kinds culture
        
        direct : Russia, Israel, Germany,us,Canada ,Australia,Netherlands
        
        indirect:Japan, China,Korea,Indonesia,Kenya
      - Subtle hints (indirect and verbal)
      - Uncensored comments (direct and verbal)
      - Behavior changes (indirect and nonverbal)
      - Blunt actions (direct and nonverbal)
    - - Step 1: Diagnose the Problem
        
        people problem
        
        position problem
        
        place problem
      - Step 2: Evaluate Your Options
      - Step 3: Fix the Problem Tactfully
      - Step 4: Leave Graciously
        
        Job hunt discreetly
        
        Make the announcement
        
        Wind things down
        
        organize your files
        
        write a training manual or transition guide
        
        find, interview, train your replacement
        
        Say your goodbyes
        
        17 farewell email
        
        Stay in touch
  - - - 3 kinds
        
        up or out
        
        vacancy
        
        new need
    - - What can I do that hasn’t been done?
        
        more customers, clients, donors, fans
        
        better products, services, and reviews
        
        faster ways of getting things done
        
        cheaper ways to keep everything running
        
        you disagree old way
        
        writing down your idea and bringing it up once you’ve done your have-to-do tasks fully and correctly.
        
        know that some flavors of more, better, faster, and cheaper can be more important—and promotable—than others
      - What can I fix that hasn’t been fixed?
      - What can I bridge that hasn’t been bridged?
      - What can I share that hasn’t been shared?
        
        templates (anything you’ve created that others can reuse / adapt)
        
        information (any news, data, or observations that may be relevant to others’ work or interests)
      - If you want it, ask for it
- - - - 1
      - 2
      - 3
  - - - Wikipedia page of his organization
        
        understand the organization’s work and history
      - organization’s website-About us,What we do, News
        
        how the organization describes itself
      - google and read lasted articles
        
        what the organization has been up to lately
      - Team page- head of your department/ team's titles, faces,biographies
      - LinkedIn
        
        topic
      - social media
        
        Glassdoor-employees’ review
        
        Reddit- public perception
        
        podcast app - organization leaders speak about the organization’s work
      - https://www.google.com/alerts and create a Google Alert
      - subscribe blog or email newsletter
      - competitors
      - 30 minute call to talk about their job, experiences
        
        Is there anyone else you’d suggest I speak with?
      - 4
    - - explain where your questions come from
      - 5
  - - - Have I submitted my paperwork?
      - Have I met my supervisor(s)?
      - Have I clarified my reporting lines?
        
        multiple supervisors
        
        What’s the best way to keep you all in the loop? Would it be helpful for me to CC you on emails or share regular updates?
        
        How would you suggest I allocate my time between you and [my other manager]? Fifty-fifty? Sixty-forty?
      - Have I clarified expectations for my role?
        
        new role
        
        why your position was created
        
        what your mandate is (how you are expected to do more,
        better, faster, or cheaper)
        
        how things have typically been done in the past
        
        existing role
        
        filling a project-based role
        with a defined end date
        
        expected contribute, what frequency and quality
        
        top/2nd priorities
        
        What should I be able to do by the end of the first 3 months?
        
        What does success look like in my role? Are there any metrics I
        should keep in mind?
        
        Is there anyone else you’d suggest I introduce myself to?
        
        What should day-to-day and week-to-week collaboration look like between us? When should I be proactive and when should be reactive?”
        
        Have I found a regular interaction schedule with my manager?
        
        require 1:1
        
        Would it be helpful for us to have some sort of regular check in?
        
        What’s most convenient: weekly, biweekly,monthly?
        
        Would it be helpful to schedule a midway check-in?
      - Have I introduced myself to my coworkers?
      - Have I learned my team’s priorities?
      - Have I defined my day-to-day work schedule?
      - Have I set up my workspace, tools, and access?
        
        equitment
        
        ID card, electronic devices, uniforms, safety gear, company vehicles
        
        software
        
        instant messenger, email, video chat, file sharing, printer drivers, project management
      - Have I gotten access to the necessary files and calendar invitations?
      - Have I navigated my work environment?
      - Have I sorted out my daily routine?
    - - Observe others and take notes
      - Ask questions and learn from the answers
        
        6,7
- - - - what’s right VS what aligns with manager’s preferences
      - when feedback is productive and should be accepted/ignore
      - find allies
    - - joining a new team
        
        what the team does
        
        objectives
        
        whom it serves
        
        what it’s been up to recently
        
        competitors
        
        most important people
        
        how your role help team/organization achieve their goals
      - taking on a new assignment
        
        broader objective
        
        what success looks like
        
        how your work fits into the big picture
        
        what’s happening in your team, company, industry
    - - 1.bundle questions
        
        Explain where question is coming from
        
        share what you’ve done to figure things out
      - ask a coworker at your level for help
      - next most junior or relevant person
    - - Bring solutions, not problems
    - - leader mode
        
        When introducing yourself
        
        talk about your past, present, and future
        
        share what you’ve done/ ’re working on,/'re trying to achieve
        
        framing your personal story as a Hero’s Journey
        
        what sparked your interest, what brings you here today
        
        When giving a status update
        
        what you’ve done
        
        what you still have to do
      - learner mode
    - - manage biases
      - know your audience
        
        What concepts are they familiar or unfamiliar with?
        
        How do they like to learn new information?
        
        What do they want to hear?
    - - compare how you/others come across
        
        people you respect and can relate to
        
        how they behave, dress, write, and speak, and adopt
        elements that are authentic to you
    - - opt for a conversation, if intent can be interpreted in multiple ways
      - Clarify what people can misinterpret
    - - others tell you to do something
        
        Do their directions make sense?
        
        Might their idea cause issues for others?
    - - provide background information
    - - invisible chains of command
        
        swimlanes (who does what and when)
        
        comfort zones
        
        loyalties
        
        who reports to whom, who is responsible for what, and who has leverage over whom
      - acceptable and unacceptable behavior
    - - When you disagree with someone
        
        I wonder
        
        What if
        
        Pushing back
      - proposing an idea
        
        understand whether a similar idea has been proposed before
      - you’re new and have little leverage
        
        Have we considered
    - - show your potential
        
        do what hasn’t been done, fix what hasn’t been fixed, bridge what hasn’t been bridged,know what others don’t know, and share what hasn’t been shared.
- - - - See the big picture
        
        What is this for?/What’s the broader objective?/ What does
        success look like? / Who is the audience?/ I was thinking about our goal of _ and was wondering if it might make more sense to do __instead of . What do you think?
      - Understand what, how, and by when
        
        What do I need to do? How should I do it? By when do I need to get it done?
        
        manager was unclear
        
        We could try some version of or . I suggest we go with _, but change because of . Do you agree?
      - Understand RACI
      - Think multiple steps ahead
        
        Do I understand how to do each step of the task?
        
        Do I have everything I need to get started?
        
        Am I being asked to do something that contradicts or conflicts
        with something else I’ve been told to do?
      - Work backward from the deadline
        
        ask for interim deadline
      - Repeat it back
    - - turn ambiguous into unambiguous statements
        
        16
  - - - Proximity,Scrutiny,Anxiety,Time sensitivity
    - - Centrality,Scrutiny,Criticality
    - - Avoid surprises
        
        managing others’ expectations
      - Stay ahead of patterns
- - - - Gatekeepers
        
        People (often they’re assistants) who work closely with the senior leaders—and who can influence whether you get to meet with them and how they perceive you
      - Veterans.
        
        People who’ve worked in the organization the longest —and who can help you learn how to effectively navigate the system based on what has and hasn’t worked before.
      - Experts
        
        People whom others tend to listen to or who know a particular topic well—and can help make you make your ideas more palatable to others
      - Socialites
        
        People who are known and respected around the organization—and who can introduce you to the right people and shape others’ perceptions of you.
      - Advisers.
        
        People whom your manager and other senior people tend to trust—even if it’s not clear why—and who can help you convince the higher-ups to agree with your ideas.
    - - workplace cultures sit somewhere along the spectrum between “ask for permission” and “beg for forgiveness
      - figure out who is in charge of what and, when in doubt, ask for permission before starting new tasks or sharing work outside of your team.
    - - try these topics
        
        Academic background,Interests outside of work,Prior travels or future travel plans,Prior work experiences,Current projects,Pets and kids,Weekend plans
      - x Instead of these topics
        
        Dating life,Partying and drinking,Coworker gossip,Salary or income ,Religion ,Politics,Family or relationship issues