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EFFECTIVE COMMUNICATION SKILLS (3.5h) - Coggle Diagram
EFFECTIVE COMMUNICATION SKILLS
(3.5h)
OBJECTIVES
Identify common communication scenarios and their different characteristics
Maximize your impact when communicating
Generate collaborative engagement with your communication
COURSE OUTLINE
MODULE 01: EFFECTIVE COMMUNICATION, AT A GLANCE
The important of Effective communication
Difficulties and advantages of communication in the working environment
The Portrait of an Effective Communication Leader
MODULE 02: ESSENTIAL SKILLS OF COMMUNICATION
03 Magical Power in Communication
Effective Listening Skills
Making high impact questions
DISC in Use
MODULE 03: EFFECTIVE COMMUNICATION MODEL
02 essential Needs in Communication
HI5 - Effective Communication Model
TARGET LEARNERS
Team Leader
Supervisor