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Intro to Case Management - Coggle Diagram
Intro to Case Management
involves
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coordinating multiple services and support, including family
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process
assessment: initial contact, identify problem, gathering and assess info
planning: develop complete picture of client, plan development, arranging services
implementation: provide service, resolve problem, monitor service delivery
key consideration
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client's social, psychological, physiological and economic status
org. services, policies, procedure and doc requirement
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stages of change
Pre-contemplation, not even thinking
Contemplation: willing to explore, not willing to commit
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diversity considerations
culture, sexual orientation, age, employment, education, household composition
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key approaches
strength-based
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collaborate client, carers and counsellor
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person-centred
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plan results in on-going listening, learning, further actions based on reassessment
needs-based
work toward outcome goals, not process goal
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evidence-based
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practice setting, judgement & experience
client preferences, value and circumstances