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OPERATION DENZIBOBS - Coggle Diagram
OPERATION DENZIBOBS
QUESTIONS
What interests you about customer service, in particular?
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If hired, how long do you see yourself staying at EE?
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ANSWERS
I’ve had to deal with angry customers before at my previous job. I always try to remain calm and listen to their concerns. If they are upset about something, I apologise for any inconvenience and explain why it happened. Then, I offer them solutions or alternatives to solve the problem.
I’ve worked in a team environment for the past year at my current job. I enjoy collaborating with other members of my team because we all bring different skills and experiences to the table.
I want to work for EE because I’m passionate about providing fast internet connections to people all over the country. When I was looking for my last job, I found out that EE has one of the fastest internet speeds in the UK. I think it’s important to find a company that offers quality products and services, so I did some research into EE and discovered that they have an excellent reputation for customer service and high-quality internet.”
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What do I know about EE?
Why do you want to work for EE?
What do you know about our company and the services we offer?