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Areas of focus - Coggle Diagram
Areas of focus
Cisco HCM :!:
Vone-C Migration
Product definition /service description
Stakeholders
Customer base
In-Contract
Out-of-contract
Vone-C revenue
Cost of Migration :!:
In-contract
(by Aug 2024) :!:
Data Migration
Other :!:
Phones
Connectors/Devices
Professional Services
Other
Out of Contract
UK PLM Team
Key challenges
No like for like products
(e.g. Lloyds)
Destination product
VBUC
MST (DR or OC)
NMR Migration
VCC?
Agentless (Inbound Voice)
3 Digit Number Services (DNS)
Global SIP
E2E journey
Service design
Id Gaps/ Pain Points
PM Learning
UC - LinkedIn
Tecnology
SIP
POM & WoW
Stakeholders