:check: cost-effective, gathers large amounts of data quickly, the researcher does not need to be present, they are easy to analyse, responses can be anonymous which means ppts are more open
:no_entry: difficult to know whether the target population it was intended for answered, they take a long time to design, ppt bias presented (time, age, gender), response bias, difficult to assess the validity as biases such as social desirability bias (the ppt wants to present themselves positively and not truthfully)