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G107 L2&3 Ethics & Barriers - Coggle Diagram
G107 L2&3 Ethics & Barriers
Ethical Issues
Stereotyping
Over-generalised belief
Misrepresentation
Plagiarism
Intellectual theft
Disclosure of Private Information
Communication Barriers
Noise
Psychological
Bias
State of mind
Values
Physical
External
Environmental
Physiological
Internal
Biological
Physical handicaps
Semantic
Ambiguity
Accent
Jargon
Strategies
Be specific
Appropriate language
Appripriate channel
Complexity
Consequences
Quality of Receiver
Immediacy of action
Avoid stereotyping
Active listening
Attention
Eye contact
Listen
Empathy
Ask questions
Paraphrase
Have empathy
Seek feedback
Non-verbal
Specific
Verbal
Prompt
Minimise distractions