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:red_cross: Kim denies Nelsons request for day off :red_cross: - Coggle…
:red_cross: Kim denies Nelsons request for day off :red_cross:
Nelson decides to fake a sickie
expectancy theory
effective work output
expect to be approved
If not approved, work output and motivation will plumit
worker dissatisfaction
poor citizenship
more absenteeism
lower productivity
lack of emotional intelligence
exerts revenge
petty
acts on emotion, not logic
leads to A-type conflic
emotional
personal
lacks interpersonal & communication skills
no logical, well communicated reason for rejection
cannot motivate people to stay and work
nelson wont take no for an answer, will make sure he won't be there next week regardless how busy it is
Creates unmotivated environment where employees will lie to get out of work
counselling communication
no place for personal conflicts in workplace
Talk it out, fix any personal problems
better environment for everyone once conflicts are eradicated, and work can be done effectively
Law of effect
If behaviours are followed by positive consequences, they will be repeated
positive reinforcement
reward
granted leave
positive interactions can motivate good output in workplace
Impliment reflective decision making
Nelson and Kim currently using reflexive decision making
decisions based off emotion
no thought into the consequences of decision
Kim impulsively says no to Nelson request
nelson quits
Nelson work output/motivation depletes
May not show up that day without warning
Nelson impulsively fakes a sick day
could be fired for lying
Loses actual sick day leave for when needed
Personal relationship with Kim gets even worse
create reward
intrinsic
better personal connection between employess
More personal motivation to do work
Extrinsic
physical rewards improve worker motivation
Days off
Increase pay