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TRAINING AND KNOWLEDGE MANAGEMENT - Coggle Diagram

- - - - The economic impact of telecommunications includes its contribution in different areas, such as productivity, entrepreneurship and innovation, employment and poverty reduction, which ultimately translates into greater economic growth.
    - - Globalization is a process of market integration on a world scale that has been possible thanks to technological development and telecommunications, the improvement and cheaper transport, the elimination of trade barriers and the action of international agents such as multinationals and organizations that favor political and economic globalization
    - - Turbulence within an organization refers to complex and dynamic situations that are not expected to happen and cannot be foreseen.
        These complex environments usually occur when there are people involved since the behavior is unpredictable and the reactions can vary depending on the solution that we apply.
      - The constant change to which companies are subjected, either by actions of the competition that require their reaction, or by market needs or customer demands.
        Uncertainty can therefore be represented by quantitative measures (for example, a range of values calculated according to different models) or by qualitative statements (for example, by reflecting the judgment of a group of experts).
    - - When a company is excellent in its operations it is because it employs continuous improvements to be competitive, thus maximizing customer value and developing efficient systems in which employees focus on solving problems as soon as they arise.
  - - - Design methods attempt to bring order, establish procedures, and incorporate rationality into the design process.
    - - The empirical method consists of observing, measuring and experiencing the reality that we want to know. Scientific observation is the most basic and fundamental process of an investigation. It consists of the direct examination of a reality (a thing, a behavior, etc.)
    - - Knowledge management is a process that supports organizations to find relevant information, select, organize and communicate it to all active personnel; this cycle is necessary for actions such as problem solving, dynamic learning and decision making.
    - - Explicit Knowledge
        It is the one that is structured, has form and is systematic. It is the articulated knowledge expressed and registered with words, numbers, images, codes, universal principles, scientific formulas, etc.
        Tacit knowledge
        It is the result of our experience, our learning, of the habits that we accumulate throughout our lives, and it involves elements such as our intuition, beliefs, customs, values, or points of view.
    - - A complex organization might choose to implement a formal “Knowledge Management” system, while a less complex organization might choose to use simpler methods, such as keeping record books on design decisions or on the properties and performance of chemical compounds that have been developed and approved.
    - - Innovating consists of obtaining benefits using knowledge resources. Materialize the advances that derive from the accumulated knowledge, which materializes in the creation, introduction or sale and diffusion of new and improved processes, products in society.
  - - - From the vision of the knowledge-based company, the work we present aims to reflect on the changes, adaptations or innovations that the strategic process of companies is undergoing in an environment characterized by the acceleration of change (uncertainty) and the complexity.
    - - The theory of resources and capabilities is a tool that allows determining the internal strengths and weaknesses of the organization. According to this theory, the development of distinctive capabilities is the only way to achieve sustainable competitive advantages.
    - - The organizational structure is a system of responsibilities and roles intentionally arranged so that each of the members understands and assumes their role, so that everyone works harmoniously with the highest possible performance and in pursuit of the goals set in the planning.
    - - The educational organization is the area where the training action is carried out to enable the person to grow, improve, improve, develop fully and transcend. It is where the need for educability is met through teaching.
  - - - This organizational model, which is clearly different from the organizational models based on business networks, represents a transformation of business management towards a system of variant configuration of cooperation and competition, arising from the process of decentralization of large companies and the connection networking between companies of all sizes.
    - - The hypertext organizational structure is a networking and support system before a bureaucratic and organic organization which is very important because it can work based on knowledge and creativity, it can provide greater performance in the organization and create an electronic network of relationship for storage. .
    - - The virtualization process of traditional economy companies and the need to make knowledge the main asset demands a greater effort in the management of human resources, which, after all, are the generators of this knowledge.
    - - Usually it is considered that knowledge management refers to "thinking", while innovation is oriented to "doing". However, the creation and management of knowledge and innovation are different processes but related to a clear reciprocity.
    - - Innovation and increased productivity bring huge benefits to consumers and businesses. As productivity increases, workers' wages rise and they can purchase more goods and services. At the same time, companies are more profitable and can invest more and hire more employees.
  - - - Knowledge is important for the development of organizations. If it is possible to generate and transmit correctly, the organization can grow. The possibility of generating knowledge and developing this knowledge through the construction of different systems or the improvement of products and services is very wide and can be given easily and quickly.
    - - Information management can be identified as the discipline that would take care of everything related to obtaining the right information, in the right way, for the right person, at the right cost, at the right time, in the right place, and articulating all these operations for the development of a correct action
    - - The microeconomic perspective focuses on parts of the economy: individuals, firms, and industries. The macroeconomic perspective examines the economy as a whole, focusing on objectives such as growth in living standards, unemployment, and inflation.
    - - Intangible assets have their origin in the knowledge, skills, values and attitudes of people, these intangible assets are called Intellectual Capital. Intangible assets are the capacities that are generated in the organization, when the resources begin to work in groups.