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CSDM, Map's indicators gives indications of CIs, Connection Line:, Use…
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Connection Line:
Icons:
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lists of actives: problem, incident...
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It is..
- out of the box CMDB core tables
- guidance on service modelling
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It's NOT...
- a process or implementation
- an automatic fix for past implementations
in it For You...
- consistently modeled service offerings
- consistent use of service across apps
- less overhead when maintaining
- some products have dependency on CSDM tables being populated
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A standard & shared set of service-related definitions across our products & platform that will enable & support true service level reporting
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A CMDB Framework across our products and platform that will enable and support multiple configuration startegies.
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scans the network to inventory devices / applications, and updates the CMDB with the results for each unique type of hardware and software
(Top Down dicovery) augments the CMDB with IT relationships, and dependencies betweenCIs to Model the IT components that comprise a service.
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Understand dependencies & relationships will enhance the operational delivery of mangement (incident, problem, change)
Can create, define, delete, define CI relationship into the map
display from different perspective, open specific records