6.3
Answers
Government initiatives
government checklist
Start with the user needs – not your own
Improve access – stop making things difficult
Motivate people – find something they care about
Keep it safe – build trust
examples
Diversity and inclusion strategy
promotion of social inclusion
people can be bias against older people.
bias is reduced when using inclusive recruitment by educating recruitment staff, modify job descriptions, hold everyone accountable and establish new diversity goals.
the digital inclusion scale uses a 9 point scale measuring digital capability.
cultural bias is interpreting and judging by standards connected to someone culture
Demographic imbalance - this is where there is not a balance of different demographics within a place or business. this can lead to tension within the place.
Types of bias
Racial
Gender
Disability
Age
Cultural bias
a tendency to interpret a word or action according to culturally derived meaning assigned to it.
derives from cultural variation
Example - some cultures view smiles as a deeply personal sign of happiness that is only shared with intimates