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Unit 4. On-Line Communication - Coggle Diagram
Unit 4. On-Line Communication
Electronic mail (E-mail)
is
Similar to postal mail. Like snail mail, it is used to send letters or other information to people you know..
Is sent through a computer network to the
a computer network to the computer used by the person to whom it is addressed.
Begin the message with the name of the person you are writing to, just as you would if you were writing a regular letter. That way the message seems more personal.
If you are replying to a message from someone else, you can include, if you want, some excerpts from the original message.
This allows you to make the context more concrete, or give your message a more conversational tone.
End the message with your name. This again makes the e-mail more personal.
is employed
Mostly for the same purposes as postal mail, except that it cannot be used to send physical objects. It's even better than snail mail: while snail mail takes days to reach its destination, e-mail only takes seconds or minutes.
Parts of an e-mail
are
From
The name of the sender of the message. Depending on the configuration of the mail programs, the person's name or e-mail address may appear.
To
The names of the persons to whom it is addressed. They are usually
separated by commas (,) or semicolons (;).
CC
It has the names of the people to whom copies of the message were sent. It is the electronic equivalent of carbon copies. A person listed in this section receives exactly what someone listed in the previous section receives. The use of this section is merely to differentiate between "primary" readers (those listed above) and "secondary" readers (those listed here).
"secondary" (those listed here).
CCC ó BCC
Blind copy. Here we write the people to whom we want to send a copy of a message, but without the
a copy of a message, but without the other recipients knowing it.
Subject
Here you write a sentence to summarize the subject of the message.
message is about.
Body
2 more items...
Email Etiquette
Keep it short. Quite often everything you need to express can fit on just one screen. Very often everything you need to express can fit on just one screen.
Always leave lines between paragraphs.
Try to keep the lines no longer than 65 columns; in fact, short lines are easier to read.
Use upper and lower case letters. Use them accordingly. It is more difficult to read in uppercase or lowercase only.
In particular, avoid using accents, the "ñ", the beginning of question marks (¿) and exclamation marks (¡), and all non-English characters in general. 50% of the world's computers still make a mess of these characters: "María Ibáñez" (correctly written on your screen) may appear as "Mar%a Ib&?ez" to your recipients.
E-mail is increasingly being used to issue work instructions, send memos, reduce telephone and fax costs, send documents, etc.
Chats
is
A group of people chatting. There is little difference between an Internet chat and talking to a friend. It is communicating through an interface or window using a browser.
Recommendations when chatting
are
First and foremost, maintain respect with people. That is fundamental in everything, but remember that in a chat there are people of all kinds (and very susceptible) so you have to be especially careful with them.
Do not use capital letters as a rule. Speaking in capital letters is like shouting, it gives more emphasis, it's true... but it is imposing your talk on others and, naturally, inciting others to do the same.
Greetings when entering a chat room, as well as goodbyes when leaving a chat room. It is considered rude not to announce your presence, or to leave without a word of farewell.
Avoid harassment, obscene words and foul language as they are considered offensive and unpleasant because the objective is to conquer, have healthy fun, exchange ideals, emotions, converse and be conversed with.
It is advisable to use a nickname that does not incorporate strange accents, special characters, etc... With this the only thing that will be achieved is that the majority will not address us personally, since it is difficult for them to write our nick (pseudonym).
For example, many users have the habit of entering their latest creations in terms of drawings, catch phrases, etc.
into the channels. This is always very annoying.
Newsletters
is
A message that is sent with some regularity to a list of e-mail addresses previously stored on a server.
These e-mails can be from customers, users interested in receiving news or updates on the products and services that your Company offers, thus creating a direct means of communication between you and the users of your Sites.
There are two ways of sending these messages:
Simple text, like any other e-mail message that you can send or receive and can be accompanied by an image, although it is usually sent as an attachment.
In html format which is very similar to receiving a web page in your email with images, background color, links and that do not arrive as attachments, but are seen directly when you open your email.
Intranet
is
A private network within an organization that uses technology very similar to the Internet that allows its users to search, use and share documents.
Companies use the Intranet to communicate with their employees. Even in many large organizations, the Intranet is used as the primary way for employees to obtain and share documents, communicate their ideas, collaborate with their co-workers essentially: Share their Knowledge.
The Intranet is considered an indispensable resource. Due to the large amount of data that a company generates, modern methods of data entry and querying are required.
An Intranet can solve these and other problems
for example
Quick access to any company document, improving the company's productivity.
Immediate and automatic data updating.
Quickly and efficiently communicates to all employees.
Organizes the distribution of the company, either by departments or divisions.
Intranets are protected and restricted so that only employees have access to them, these protection tools are called Firewalls.
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