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CMDB & CI, A Logical Model of A Company Infra by, VIEWS:, A central…
CMDB & CI
Use ITSM processes
Incident
Change
Problem
Request
Benefits -
CMDB helps to:
Locate Failed changes & associated Incidents
Facilitate Impact Analysis of proposed Changes
Asses Problem Trends for Specific CIs
Efficiently manage incidents
Configuration Items
(CI)
CI Forms
Configuration Management DataBase
(CMDB)
Workspaces
A Logical Model of A Company Infra by
Identifying
Controlling
Maintaining
Verifying
The Configuration Items that exists
VIEWS:
CI Health Dashboard
Form
CI Attr
Dictionary Data Attr
Related Items Toolbar
relationships to other CIs
A
central place to search & explore
the CMDB
All > CMDB Workspace > CMDB Wordkspace
click
Workspaces Tab
examine health & recent activity
access various dashboards & tools
Plugins to activate:
CMDB CSDM Support
CSDM Activation
SN Relationships rules
use separate tables
for CI Base Classes & Dependent Classes
Extension / Inheritance relationship
Can Create New Relationship
All > Configuration > Relationships > Suggested Relationship
Can be
tangible or intangible
Devices or Apps
In the CMDB
Firewalls, computers, emails services, apps, services on the network...
Requires certains permissions:
asset, itil, itil_admin, cmdb_read
Provides Core Func
of the CMDB
Includes modules for Hardware
Other Configuration Items
The SN's CMDB
tracks the CIs
within the platform
and ALSO the relationship
between those..
IF num CIs growing
Perf & Health is Impacted
the
CMDB Data Manager Tool
helps to maintain
keeping efficient & operational
A series of tables & fields that contains ALL of the Configuration Items of a company
Key Sys Tables:
cmdb, cmdb_ci, cmdb_rel_ci
The CMDB origins: Info Tech Infra Lib (ITIL)