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Organizational
Culture, Trần Nguyễn Trúc Duyên K214101310 - Coggle Diagram
Organizational
Culture
Definition
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Edgar Schein, 1992
A shared pattern of beliefs, assumptions and
expectations held by organization members
Informs what to believe, how to act and make decisions
How to perceive the artifacts, environment, norms,
roles, values and physical cues
The strategy, leadership style and
ways of accomplishing tasks
Characteristics
Observed behavioral regularities:
language, terminology, and ritual
Norms, as reflected by
things: the amount of work to be done
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Organizational climate:how participants interact with each other, treat customers, how they feel they are treated
Level
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Basic Assumtions:
Relationship to Environment
Reality, Time, Space
Human Nature, Activity & Relationship
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