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Organizational culture - Coggle Diagram
Organizational culture
Definition
(Edgar Schein, 1992)
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Guides members in how to perceive the artifacts,
environment, norms, roles, values and physical cues
A shared pattern of beliefs, assumptions and
expectations held by organization members
The strategy, leadership style and ways of accomplishing
tasks reflect organization culture
Characteristics
Norms, as reflected by
things: the amount of work to be done
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Relation: A philosophy set forth in the MNC’s beliefs regarding how employees and customers should be treated
Observed behavioral
regularities: language, terminology, and ritual
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Organizational climate: reflected in how participants interact with one another, treat customers, and feel about how higher-level management treats them
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Functions
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Members gain a sense of identity, which increases their commitment to the organization.
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