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A.5. COMMUNICATION - Coggle Diagram
A.5. COMMUNICATION
Connection
Communication: share important messages, balance org. & emp. needs
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Feedback
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Provide corrective feedback:
- reinforce their value
- let them express their goal
- bookending
Seek & receive feedback:
- Seek: identify gaps b/w expectation vs performance
- Receive: active listening, ask, follow up
Group Discussions, Staff Meetings, and Communication Plans
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Communication model -> min "noise" 
Active listening
- Invite into
- Focus others say
- Aware others & self nonverbal mess.
- Communication Strategically
Connection
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Global mindset: support team, ops task from another country
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