Awareness of intercultural communication models will lead to more successful outcomes for international managers. Discuss.
Intercultural communication models
Sources
Intercultural communication
happens whenever a person from one culture sends a verbal or non-verbal message to be processed by a person from a different culture
Hofstede's cultural dimensions
Lewis's model
Meyer's culture map
Introduction まだprosについてしか書いていない
increase in globalization
more international business
more need to successfully and effectively communicate with each other to become a successful international business
the intercultural communication models allows managers (not only managers!) to understand how each cultures of the employees are different to their own
by understanding, there would be less tension between the managers and employees, leading to a better working environment
allows to see the gap = prevent problems from happening by preparing solutions beforehand
Body 1 (Pros)
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more competition
Body 2 (Cons)
easier to lose the business's self-identity since the business may focus too much on adapting to each employees cultures
Conclusion
There are both pros and cons
However, it is more likely that intercultural communication models will help managers and lead to more successful outcomes for international managers.
The bigger the company and the bigger the diversity, the more harder it will become for managers to manage the business without conflicts
Leads to stereotyping
The cultural models only shows an average result. Everybody does not act the same. Managers might feel irritated if he acted based on the models, but got different results.