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importance of persuasion and influence in leadership communication…
importance of persuasion and influence in leadership communication strategies
Persuasion
Convincing others to change the way they think, believe or behave
Show genuine concern to their employees
committed to their work = take lead and show good example to the team
communicate the value of the new task or roles = KPI to be meet and the chance is rare, golden opportunities
Engage in good deeds
role model for employees
soft bases of power. = don't use rank
Influence
To have an impact on the behaviors, attitudes, opinions and choices of others
positive influencing skills
Influencing then results in commitment
voluntary support
improved interpersonal relations.
lower need for monitoring
higher sustained effort over time
better focus on a shared goal
less effective
people become compliant.
AKA
=
unsatisfactory
attitude and mindset do not change
staff does not unleash the full potential of engagement
not effective
result is resistance either by obstructing or sabotaging
asking a higher authority to overrule the leader = ask big boss to stop small boss
staff will reject the idea
staff looking for excuses
pretending to comply
fake action