different types of leadership communication strategies - Coggle Diagram
different types of leadership communication strategies
three levels of leadership communication
Oral and written communication
able to speck informal
one on one
eye contact are important
opportunity to develop and practice these skills
communication technique and as part of their interpersonal skills
Giving and receiving feedback
praise and criticism
feedback on performance
positive and negative.
core communication skill for leaders
intelligently with emotions
quality of social interactions
Conflict resolution and negotiating skills
poorly skilled at negotiation and conflict resolution
many leader avoid conflict
manage productive meetings
Strategic and External Communication
Statements of vision, mission and values
reinforce the values of the organisation.
information technology systems (intranets and email)
statements of policy and procedures.
Polices are particularly important as part of communication
Leaders as communication role models
set the standards for communication
role models for the types and tone of the communication
employees observe and then generally adopt what the leaders do.
Knowledge is not only data or information
provides a framework for evaluating
incorporating new experience and information
captured in documents or filing systems
Senior leaders need the skills to design and monitor
Developing and maintaining a positive public image
Leader high priority task to maintain external image
Leaders need skills in media and public relations
they are to be successful and effective at the top levels.