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Insight #1, Bath and Body works - Coggle Diagram
Insight #1
Banking
Bank Teller
Certificate of deposit (CD)
must have money sit in account untouched without a penalty 6,9 or 12 months
Money Market
requires a certain amount of money to remain in account
Call center
Cash advances
Only work with people with high credit lines
selling the idea of adding $20,000 in debt
Ecology
Recycling is important
The Chesapeake Bay is severely polluted
Grant to clean the bay
Inner Harbor one location of severe pollution
inner harbor safe to swim in 2023
Retail
Customers don't trust "smaller" employees
Bath and Body works
requirement to sample products
Clothing is easy to sell when I wear the sizes
can honestly describe my feelings on a product
Offered ways to test products on customers