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Internal Audit Non-Conformance - Coggle Diagram
Internal Audit Non-Conformance
Q2 KPI results for the Production Planning Process had not been reported in the QEHSMS Google Sheet AND Performance Dashboard in Confluence at the time of this audit.
Q2 KPI Results were recorded in Lattice
There was a change to Quality Manual in Mar 12, 2024 to report metrics in Lattice
Q2 KPI Results WERE NOT reported in QEHS MS G Sheet
:no_entry: Desired State
Q2 KPI Results SHOULD NOT have been present in the Google Sheet
Sila's Quality Manual identifies that KPIs are reported quarterly in Lattice
Non-Conformance Issued in error
Q2 KPI Results were not in G sheet; they were in Lattice
:no_entry: Desired State
Expected to see Q2 KPI Results in G Sheet
Confluence Page had not been updated to reflect new data source
Auditee showed Auditor outdated source for KPI
Q2 KPI results for the Production Planning Process had not been reported at the time of this audit.
Q2 KPI results were attempted to be viewed in Confluence Page by Auditor; shown by Auditee
Confluence Page shows the QEHS MS Google Sheet
:no_entry: Desired State
KPI Data Collection from Process Owners in Google Sheet had been Stopped after Q1 2024; replaced by Lattice data entry
:no_entry: Desired State
No Q2 KPI Data was found in Confluence Page
Q2 KPI had NOT been updated in Google Sheet Data Source
Q2 KPI Data had not been transferred from Lattice to Google Sheet
Corrective Action:
Update the Google Sheet with KPI Data for Q2 from Lattice
:check:
Preventative Action:
Create Data Visualization to improve Visibility of KPI Data
:check:
Preventative Action:
Create specific pre-audit Verification Activity to ensure data has been update
:check:
KPI Data was collected in Lattice as of Q2
:no_entry: Desired State