Please enable JavaScript.
Coggle requires JavaScript to display documents.
Evaluation of an E-Training Program - Coggle Diagram
Evaluation of an E-Training Program
Evaluation of an E-Training Program
Evaluating means verifying or checking the results of a training process.
It is carried out continuously and systematically.
It allows measuring the impact and efficiency of the training on participants.
Total Evaluation: Comprehensive analysis of the training process.
Immediate Evaluation: Determines whether the participant acquired the proposed competencies.
Effectiveness Evaluation: Verifies if the acquired knowledge was useful.
Efficiency Evaluation: Assesses the management of the program.
Competency Transfer: Measures the impact of learning on performance.
Behavioral Change Measurement: Evaluates the application of knowledge in the work environment.
Effectiveness Evaluation
Determines whether the established objectives were achieved.
Focuses on design, delivery, and knowledge transfer.
Verifies whether the training met the participant's needs.
Profitability Evaluation
Measures whether the investment in training was beneficial.
Uses methods such as control groups to assess impact.
Answers key questions: Was the training effective? Did it generate a return on investment?
Trend Analysis
Assesses participants' perception of the training.
Considers external factors that may influence results.
Based on various sources: senior management, clients, experts.
Uses hard indicators (quantifiable data) and soft indicators (perception and behavior).
Converting Results into Economic Value
Calculates the current and unitary value of the obtained results.
Uses financial indicators:
RCI (Cost/Revenue Ratio): Revenue generated vs. costs.
ROI (Return on Investment): Net profit obtained.
Payback Period: Time required to recover the investment.
Cost Evaluation
Facilitates decision-making and profitability analysis.
Considers key indicators: Cost/Hour, Cost/Participant.
Strategies to optimize resources: reducing hours without affecting quality, outsourcing parts of the process.