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What are the different types of user guides? - Coggle Diagram
What are the different types of user guides?
Training manual or tutorial
Teaching basic features.
Onboarding for new employees or customers.
Quick guide for beginners.
Product tours
Interactive onboarding.
Sequence of events instructing the product usage.
Focused on customer or employee experience.
User manual (how-to guide)
Key Elements:
Step-by-step procedures.
Troubleshooting.
Commonly used in SaaS products or software.
Instruction manual
Key Elements:
Explanation of the context of use.
Problems it solves.
Product structure and design.
Product/service description.
Tooltips & customer walkthroughs
Contextual help popups.
Instructions based on user actions.
Personalized guides for each product feature.
FAQs
Key Elements:
Identifying common problems.
Detailed answers to questions.
A combination of text, images, or videos to explain answers.
