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AI Chat - Coggle Diagram
AI Chat
TODO
Setup blazor project with API
Build basic user interface for POC
Research marketing and build plan
Create mobile app for monitoring and HI
Create website
Setup test inbox for data input
Setup test API for gathering customer information
Setup test API for gathering fake order information
Setup SendGrid for email response
Create unit test app
Integrations
Helpdesk
Freshdesk
Zendesk
Create tickets if required
Messaging
Teams
Slack
Webhook API
Multiple sources with description of what's provided
External Logging
Webhooks
Human input
Tech
GCP
Gemini
Firebase
Grafana
Prometheius
SendGrid
Data Input
Email
Exchange
POP3
IMAP
API
Custom Inbound Endpoint (WebHook)
Outbound Listener
Voice
Classify request
Data Output
Format
XML
CSV
JSON
Delivery
Email
WebHook
SMS
Voice
Custom Formatters
Output JSON for templates
Custom full email output
Chat Bot
Transfer to phone (sms link)
Prevent malicious questions
AI Engine Integration
Google Gemini
Train Model
From questions
Train from API (load client data)
Model Versioning
Test Before Production
Rollback
Voice to Text
User Interface
Admin Dashboard
List Output Results
Link to Input
Used Model
List Input Results
Link to Output
Test input on other model
Adjust existing model with instructions
Statistics
Billing estimates
Emails Out / In
Fallback to operator
Manage models
Setup
Create new model
Train based on seed data
Train from existing model
User admin
Manage user information
Manage roles
Invite users
Auto new user
Google
Apple
Email
Payments
Stripe
Setup subscription with minimums
List invoices
Setup invoice email delivery
Review Mode
All responses copied
Responses must be approved before sent out
Spot check mode (percentage)
Ask "what's wrong" to train model
Sales & Marketing
Free Trial (Limit)
Tiered Classes
Enterprise On Prem (privacy)
Free Tier
Basic (1000 emails per month)
Small Business (10,000 emails per month)
Enterprise Hosted