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Job Analysis - Tesco Colleague - Coggle Diagram
Job Analysis - Tesco Colleague
Responsibilities
Handling products with care to maintain quality and ensure they reach customers in the best condition.
Serving customers with passion and pride; giving great customer service.
Putting into practice training received, so everyone works safely, effectively and serve our customers brilliantly.
Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
Being Passionate and knowledgeable about products/services in store.
What Colleagues need
Be at work on time, well presented and ready to be a brand ambassador
To take the initiative and make decisions that are right for our customers
Work well within a team and communicate openly with others
A passion for delivering great service
Build relationships with colleagues to create a team spirit, having fun and celebrating success
Working conditions
Fast paced, especially in popular seasons such as christmas
Able to work with a team as well as independently on different tasks
Can be lots of pressure to get tasks done
Attitude
Able to deliver great customer service and make sure all customers have a good experience
Friendly to staff and customers