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Advanced business communication and etiquettes - Coggle Diagram
Advanced business communication and etiquettes
business communication & phrases
Goal
Engage in Professional workplace with confidence and conviction
100 essential words & phrases for various business setting
Programme Outcome
Communicate professionally and with confidence across all professional settings
Practical activity-Practice in scenarios like meeting and networking events
Assertive communication
Goal
Improve work dynamics and navigate real world scenarios effectively
Understanding the communication styles
Identifying the communication style-Quiz
Techniques for assertive communication
Programme Outcome
Assertively manage workplace challenges and dynamics
Practical activity-role play the real world scenarios
Business & professional etiquette
Goal
Promoting professional environment with refined etiquettes
Professional presence and grooming etiquettes
workplace etiquettes
Digital etiquette-phone,message & email
Beverage and dining etiquette
Practical activity-Writing professional emails
Programme Outcome
master business etiquettes and professional presence
Cross culture etiquette
Personal branding
Goal
Build unique personal brand and credibility
Know your niche
Build a compelling personal brand & craft an engaging elevator speech
strategies to build your personal brand
Networking strategies online/offline
practical-Video of 30 seconds elevator pitch
Elevator pitch formula
Persuasive communication
Goal
Influence and engage with the audience effectively
Persuasive techniques
Master the art of persuasive communication,negotiation and story telling
Art of negotiations
Advance storytelling techniques
Practical-Storytelling challenge(crafting and presenting a compelling business story)
Ted talk presentation
Goal
Develop world class speaking skills to impact the audience
Ted talk framework
Deliver impactful ted talk presentation and establish your credibility
Mastering Ted talk through EPL framework
Engagement technique(hook,story,etc)
Practical exercise-Ted talk challenge(5 mins persuasive talk on topic of choice)