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Operations management - Coggle Diagram
Operations management
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10 OM decisions
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location
- Decide the criteria
- identify important factor
- develop location alternative
4.evaluate and make decision
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quality management
TQM: everyone - continual - customer satisfaction
- employee involvement
- process centered
- integrated system
- strategic approach
- fact-based decisions
- communication
- continuous improvement
- Focus on customer
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goods and service
looking for ways to implement consistency in costs quality and resources across all business division
Good: physical items
Services: provide some combination time, location, form of psychological value
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maintenance
8 pillars of TPM
- focused improvement
- autonomous maintenance
- quality maintenance
- planned
- early
- training and education
- safety, health and environment
- administration TPM