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IT Disconnect at Cascade Sustainable Energy, Possible Solutions - Coggle…

- - - - Ryan meets Nick his manager who wants him to take more of a business relationship manager role.
        
        Ryan meets Maggie the Onboarding manager to help improve the orientation process and discovers previous attempts and present challenges.
- - - - Nick the manager is not supportive of business relationship management system. IT is busy with their work.
      - Outsourcing a vendor has been unsuccessful in the past and the analysis did not create any change.
      - IT leaders believe the current systems and processes are sufficient.
- - - - IT feels like the current system is sufficient and fail to understand the issue.
        
        Employee productivity is hindered due to a slow orientation process.
  - - - IT is busy with troubleshooting existing issues to collaborate with HR and create a long term solution
  - - - Critical improvements to HR tools and processes could lead to a better employee experience.
- - - - IT is already suggesting this choice as its part of the update.
      - Long term customization and updating capabilities
    - - May take a year or long to implement.
      - Custom development is required
  - - - Cost effective solution.
      - IT leaders would most likely support this choice with the least amount of opposition compared to the other choices.
      - Wouldn't require a lot of training or change in business procedures.
    - - Not a long term solution.
      - Would require ongoing maintenance.
      - IT possibly too busy to work on the project.
- - - - pros
        
        Best short and long term solution.
        
        Fastest solution
        
        Recommended by consultant
      - cons
        
        Most expensive option.
        
        Option that will most likely have the most resistant from IT leaders.
        
        Will also require customizations.