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Customer Assistant - Foods - Coggle Diagram
Customer Assistant - Foods
Tasks
Keep the store clean and tidy, ensuring that our shelves are always stocked with product
Serve our customers efficiently, both on the shop floor and at service points
Proactively engage with customers to understand their needs,
Utilise all digital tools and communication channels to deliver for the customer every time
Experience/Skills/Knowledge
High levels of customer service
Strong communication skills
Good level of digital capability
Adaptable to changing situations
Open to and acts upon feedback, asking for this regularly
Benefits
Get access to resources to support your wellbeing, including a free virtual GP service.
receive 20% colleague discount across all M&S products and many of our third-party brands
Competitive holiday entitlement with the potential to buy extra holiday days.
25% off gym membership
Attitudes
Builds positive relationships by being a good listener
Takes accountability for planning and managing own workload efficiently
Open to and acts upon feedback, asking for this regularly